I'm having trouble getting invoices to post properly. Only one side of the journal entry is being posted. I feel like I must be missing a simple little step, but I can't seem to find it. What am I missing?
Thanks for your help!
Update: I was just thinking about this and I'm wondering if the problem is related to the way I set up my accounts. When I started the new company in Adminsoft Accounts, I started by removing all of the accounts and creating my own chart of accounts with my own numbers. Now I think maybe the program is trying to post to one of those accounts and can't find it. Is there a way to make a change now that I've created my own chart of accounts, or do I need to start over?
Hi. If you change the account codes in the General Ledger (Nominal Ledger), you must also change the account codes that are associated with Purchase and Sales Analysis codes. When inputting a sales or purchase invoice, the invoice uses these codes to determine what journals to post. If the G/L account codes in those Sales & Purchase Analysis codes are invalid, then your invoice won't make the correct journal postings. Which I suspect is what's happened here.